Frequently asked questions

Where do we teach?

We bring piano lessons to the comfort of your home. Our visiting tutors currently teach students in Charlton, Greenwich, Blackheath, Eltham, and Lee.

What opportunities do we offer?

As part of the Piano Maestros family, students have the unique opportunity to take part in recitals, afternoon tea concerts, and informal workshops. To further inspire and motivate our students, we also present the Young Piano Maestro Award at the end of each academic year.

When can I start piano lessons?

Getting started with Piano Maestros is simple:

Enquiry: Fill out our enquiry form.
Tutor Matching: We’ll review your information and find the best tutor to match your needs.
Initial Consultation: Attend a consultation lesson with your tutor.
Registration & Payment: Complete the registration form and pay the first term’s invoice.

Once all paperwork is completed and payment is received, you can begin your lessons!

What is the cost of lessons?

Lesson fees vary depending on:

Frequency: weekly, fortnightly, or ad-hoc lessons
Tutor: Associate Tutor or Head Tutor

We also offer a discount for all lessons taking place before 3.30 PM, Monday to Friday.

How do I pay for my lessons?

All piano lessons are paid in advance for the full term or agreed series of lessons. Fees must be settled before the first lesson of the term or series. Payment is made via online bank transfer, and our bank account details are provided on the invoice.

Do I need an acoustic piano, digital piano or electronic keyboard?

Having an instrument to practice on is essential if you want to make progress. Speak to your teacher or visit our BLOG for advice, recommendations, and guidance on choosing a suitable instrument.

How should I practice?

Practice really does make progress! We understand that everyone has different schedules, but we recommend at least 15 minutes per day, ideally 30 minutes. Maintaining a regular practice routine is your responsibility—the more you put in, the more you’ll get out of your lessons.

What if I can’t make my lesson?

If you’re unable to attend a lesson, please contact your teacher at least 48 hours in advance to see if it can be rescheduled. Teachers can reschedule up to two lessons per term.

Lessons missed with less than 48 hours’ notice or unattended lessons are not automatically made up. Any makeup lessons are at the teacher’s discretion.

What if my teacher has to miss a lesson?

On rare occasions, if your teacher is unable to deliver a lesson, they will reschedule it at a day and time convenient for you.

How do I cancel my lessons?

Our tuition agreement continues automatically on a rolling basis from term to term or series to series. Students or parents can cancel by providing written notice to their tutor.

Weekly Plan: A half-term notice is required. Lessons can only be stopped at the end of the term or after the half-term break.
Fortnightly Plan: A one-month (four weeks) notice is required.

Where can I find more information?

Our website is regularly updated with the latest information on lessons, tuition fees, term dates, events, our team, terms and conditions, privacy policy, and more. If you have any further questions, please speak to your tutor or contact us via email: [email protected].